Guest Experience & Food Service Associate

wawa; Lynchburg (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

ESOP

401(k) + match

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to warmly greet customers and deliver a great in-store experience. You will handle transactions, assist with fuel and gift cards, and help keep the store stocked and inviting.

This role emphasizes fast-paced teamwork, reliability, and a smile that makes customers feel at home. Wawa offers comprehensive benefits and work-life balance for associates.

Qualifications

• Clear communication and strong customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items including breakfast items, build-to-order sandwiches, beverages, and pizzas; keep coffee station clean.
• Operate the cash register and handle payments; activate fuel and gift cards; assist with lottery and ID verification.
• Ensure stores are well-stocked and shelves remain fresh and inviting.
• Maintain store cleanliness and safety by following policies and guidelines.
• Complete housekeeping duties like cleaning, dusting, sweeping, mopping, and trash disposal.

Skills

Great communication

Customer service

Team oriented

Tools

Cash register

Lottery system

ID verification

Job description

Wawa is seeking a Customer Service Associate to warmly greet customers and deliver a great in-store experience. You will handle transactions, assist with fuel and gift cards, and help keep the store stocked and inviting.

This role emphasizes fast-paced teamwork, reliability, and a smile that makes customers feel at home. Wawa offers comprehensive benefits and work-life balance for associates.