Guest Experience Food Runner: Fast & Precise Service

Workstream; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Tips

Job summary

Moxies in the United States places a focus on fast, accurate service as the runner/expo between the kitchen and guests. You will describe each dish as it reaches the table and ensure guest satisfaction while coordinating with management to handle requests gracefully.

We value a well groomed, highly organized team member who can prioritize and think ahead in a fast-paced setting, maintaining calm under pressure and delivering attentive guest service with a friendly, professional demeanor.

Qualifications

• Well groomed and presentable.
• Very organized.
• Ability to prioritize.
• Ability to think ahead.
• Excellent communication skills, including a pleasant and professional phone manner.
• Problem solving ability.
• Ability to be perceptive to guest's needs.
• Ability to deal positively in stressful situations and remain calm.
• High level of attention to detail.
• Able to take direction.
• Able to deal with compliments and guest concerns with the support of management.

Responsibilities

• Read tickets, run food.
• Describe dish being dropped at the guest's table and ensure they are satisfied before returning to the kitchen.
• Retrieve any items guests may need to accompany their meal.
• Assist servers in side work during down times.
• Be sure station is set with all items needed by both the BOH and the FOH.
• Maintain a clean workstation.

Skills

Excellent communication skills

Very organized

Ability to prioritize

Ability to think ahead

Calm under pressure

Attention to detail

Guest-focused

Take direction well

Job description

Moxies in the United States places a focus on fast, accurate service as the runner/expo between the kitchen and guests. You will describe each dish as it reaches the table and ensure guest satisfaction while coordinating with management to handle requests gracefully.

We value a well groomed, highly organized team member who can prioritize and think ahead in a fast-paced setting, maintaining calm under pressure and delivering attentive guest service with a friendly, professional demeanor.