Guest Experience & Events Marketing Specialist

Caesars Entertainment; Baltimore (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Hourly wage $21.00

Bi-Weekly pay dates

Paid time off

401(k)

Holiday pay

Job summary

Caesars Entertainment in Baltimore is seeking a Marketing Specialist to support the Director and Manager of Marketing in executing the property’s marketing plan and day-to-day operations.

You will handle guest relations, coordinate events and promotions, manage promotional materials, and contribute to digital media efforts while delivering exceptional guest experiences. The role requires flexibility for event hours, strong communication, and the ability to lift up to 50 lbs. Minimum age 21.

Qualifications

• Must have flexible schedule and be willing to work any hours required for events or other company needs.
• Outgoing individual who is able to interact with all types of people.
• Must be able to stand/walk/sit for extended periods and lift at least 50 lbs.
• May be exposed to working in a noisy or smoking environment.
• Must be at least 21 years old.
• Knowledgeable about Microsoft Office.
• Customer service experience.
• 1–3 years promotions experience preferred, but not required.

Responsibilities

• Guest relations during deployment of special events and promotions.
• Deploy and coordinate property contests including materials, setup, décor and prizes.
• Manage promotional materials and promotional tools.
• Work as event staff to set up events, administer contests, issue prizes and ensure rules are followed.
• Coordinate activation events with player’s club personnel or promotional agencies.
• Upload and manage photo galleries for contest winners and coordinate with the digital agency for social media.
• Participate in activities related to audio, visual and digital media.
• Act as a customer experience owner to surprise and delight guests and build relationships.
• Other duties as assigned.

Skills

Customer service

Outgoing personality

Microsoft Office

Flexibility

Guest interaction

Education

High School Diploma or equivalent

College degree preferred

Tools

None

Job description

Caesars Entertainment in Baltimore is seeking a Marketing Specialist to support the Director and Manager of Marketing in executing the property’s marketing plan and day-to-day operations.

You will handle guest relations, coordinate events and promotions, manage promotional materials, and contribute to digital media efforts while delivering exceptional guest experiences. The role requires flexibility for event hours, strong communication, and the ability to lift up to 50 lbs. Minimum age 21.