Guest Experience & Events Lead - Outdoor Preserve

Lykes Bros. Inc.; LaBelle (FL); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Silver Lake Preserve in LaBelle, Florida seeks a Hospitality Coordinator to administer and improve guest-experience operations, including development and implementation of guest-service initiatives, hospitality standards, special programs, and marketing initiatives. The role evaluates guest feedback and business opportunities to propose enhancements that affect satisfaction and revenue.

Key duties include staff training, menu and decor oversight, developing guest programs and events, and

Qualifications

• Experience in hospitality or guest-services operations is required or preferred.

Responsibilities

• Administer and improve guest-experience operations and guest-service initiatives.

Skills

Customer experience

Interpersonal skills

Communication skills

Attention to detail

Initiative

Reliability

Independent work

Advertising mindset

Event coordination

Education

Degree in Business Administration or similar

Tools

Microsoft Office

CRM systems

Job description

Silver Lake Preserve in LaBelle, Florida seeks a Hospitality Coordinator to administer and improve guest-experience operations, including development and implementation of guest-service initiatives, hospitality standards, special programs, and marketing initiatives. The role evaluates guest feedback and business opportunities to propose enhancements that affect satisfaction and revenue.

Key duties include staff training, menu and decor oversight, developing guest programs and events, and