Guest Experience & Events Intern

Tennessee Performing Arts Center; Nashville (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

Tennessee Performing Arts Center is offering a part-time Guest Services Intern position in Nashville, TN for Spring 2026. The internship focuses on guest experience, event operations, and volunteer coordination within TPAC’s Guest Services department.

The role provides hands-on exposure to staffing part-time ushers and a large volunteer workforce, with opportunities to develop customer service and organizational skills.

Qualifications

• All majors are encouraged to apply.
• Strong customer service and communication skills are required.
• Ability to organize materials and coordinate volunteers and staff.
• Interest in events and performing arts operations.
• Comfort with handling multiple tasks and stakeholders.

Responsibilities

• Assist with event preparations and usher scheduling across TPAC venues.
• Support onboarding and orientation for new ushers and volunteers.
• Help maintain staffing records and volunteer communications.
• Contribute to training materials and standard operating procedures.
• Support volunteer engagement and recognition initiatives.

Skills

Customer service

Organization

Communication

Problem solving

Process improvement

Education

All majors encouraged

Tools

Canva Pro

Connecteam

Momentus Elite

Microsoft Office

Tessitura

ADP

Sign-Up Genius

Job description

Tennessee Performing Arts Center is offering a part-time Guest Services Intern position in Nashville, TN for Spring 2026. The internship focuses on guest experience, event operations, and volunteer coordination within TPAC’s Guest Services department.

The role provides hands-on exposure to staffing part-time ushers and a large volunteer workforce, with opportunities to develop customer service and organizational skills.