Guest Experience Educator: Inspire Wellness

Lululemon Athletica Inc.; Florida; Presencial; USD 26.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parental leave top-up

Development courses

Mentorship programs

Descripción de la vacante

lululemon seeks an Educator to deliver world-class guest experiences and authentic product education in our retail stores. You will engage with guests, share top-quality knowledge, and communicate our community and culture with enthusiasm.

You’ll drive seamless transactions and support omnichannel programs while moving on the floor to assist guests and store needs. A collaborative, inclusive mindset and strong customer service are essential.

Formación

• Expert in delivering world-class customer service and guest experience in retail.
• Able to educate guests on product features and benefits with authenticity.

Responsabilidades

• Interact with guests to ensure a great guest experience and assists with purchases and returns.
• Provide technical product education and articulate product value and benefits.
• Facilitate seamless end-to-end guest transactions and omnichannel programs (buy online, pickup in store, ship from store).
• Move dynamically on the floor to engage with guests and store needs.
• Receive guest feedback and work with store leadership to make it right.

Conocimientos

Guest experience

Product education

Omnichannel selling

Team collaboration

Customer service

Educación

High school diploma, GED, or equivalent

Descripción del empleo

lululemon seeks an Educator to deliver world-class guest experiences and authentic product education in our retail stores. You will engage with guests, share top-quality knowledge, and communicate our community and culture with enthusiasm.

You’ll drive seamless transactions and support omnichannel programs while moving on the floor to assist guests and store needs. A collaborative, inclusive mindset and strong customer service are essential.