Guest Experience Crew Member - Flexible Hours

Burger King; Pikeville (AL); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Burger King is seeking a Team Member to deliver exceptional guest service and support, working with Restaurant Managers and teammates to uphold standards. The role involves handling multiple duties across front counter, Drive-Thru, and food prep while ensuring accuracy and a welcoming atmosphere for guests.

The position emphasizes speed, quality, and a clean, safe environment. Training is provided, with opportunities to contribute to a busy, customer-focused team in a fast-paced setting.

Qualifications

• Must be 16 years of age or older.
• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment.
• Willing to learn and follow procedures.
• Flexible hours including weekends.

Responsibilities

• Ensure a positive guest experience by providing fast, efficient service in a friendly manner.
• Provide a product of superior quality, prepared according to company specifications.
• Maintain established speed of service standards.
• Maintain a clean, safe environment for guests.
• Verifies the accuracy of guests' orders.
• Comply with all policies and procedures of the Company.
• If required, handle cash according to the Company's cash policy.
• Must train on the required team member position in a Burger King restaurant.
• Restock stations and assist with other assignments to prepare for business or meal periods.
• Unloads and stocks inventory items as needed.
• Operates fryers, tomato and onion slicers.
• Uses knives and other sharp utensils.
• Supports service by working a variety of positions as assigned to include front counter, Drive-Thru, food production, washing dishes and equipment.
• Follow policies and procedures as written in training programs for each position worked.
• MAKE GUESTS FEEL SPECIAL!
• Other duties as assigned by the General Manager, District Manager, or Officer/Director of the Company

Skills

Customer service

Communication

Friendly demeanor

Teamwork

Detail oriented

Job description

Burger King is seeking a Team Member to deliver exceptional guest service and support, working with Restaurant Managers and teammates to uphold standards. The role involves handling multiple duties across front counter, Drive-Thru, and food prep while ensuring accuracy and a welcoming atmosphere for guests.

The position emphasizes speed, quality, and a clean, safe environment. Training is provided, with opportunities to contribute to a busy, customer-focused team in a fast-paced setting.