Guest Experience Crew Member — Fast-Paced Restaurant

Burger King

Elyria (KS)

On-site

USD 17,000 - 21,000

Part time

7 days ago
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Job summary

Burger King in the United States is seeking a Team Member to deliver exceptional guest service and support. The role collaborates with Restaurant Managers and other Team Members to uphold standards and procedures and reports to General Manager, Assistant Managers, and Shift Coordinators.

Responsibilities include greeting guests, processing orders, handling payments, maintaining cleanliness, and supporting multiple workstations.

Qualifications

  • Must be at least sixteen (16) years of age
  • Comfortable in a fast-paced environment
  • Ability to interact productively with co-workers and function well in a team
  • Ability to resolve consumer issues with tact

Responsibilities

  • Greets guests with a smile, takes orders, processes payments, and addresses issues
  • Operates cash register and uses suggestive selling to increase sales
  • Verifies accuracy of guests' orders
  • Prepares and packages food and drinks
  • Cleans kitchen areas, counters, and utensils
  • Cleans dining room, restrooms and exterior grounds
  • Maintains health and safety standards in work areas
  • Unloads and stocks inventory items as needed
  • Works at multiple stations (front counter, Drive-Thru, prep boards, expediter)
  • Attends shifts promptly and regularly
  • Follows BURGER KING® uniform and grooming standards
  • Resolves issues that may arise in the restaurant
  • Learns team effectiveness skills and works toward team goals
  • Responds to guests’ needs in a professional and polite manner
  • Communicates positively with customers, peers, and managers

Skills

Guest service
Cash handling
Teamwork
Communication

Tools

POS system

Job description

Burger King in the United States is seeking a Team Member to deliver exceptional guest service and support. The role collaborates with Restaurant Managers and other Team Members to uphold standards and procedures and reports to General Manager, Assistant Managers, and Shift Coordinators.

Responsibilities include greeting guests, processing orders, handling payments, maintaining cleanliness, and supporting multiple workstations.

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