Guest Experience Crew Member

Burger King; Willow Grove (DE); On-site; USD 17,000 - 21,000; Full time

Job summary

Burger King is seeking a Crew Member to deliver exceptional guest service and support while working with Restaurant Managers and other Crew Members to uphold standards. The role reports to the General Manager and supports various positions, including front counter and drive-thru, in a busy restaurant setting.

The Crew Member will ensure accuracy of orders, maintain cleanliness, and operate food prep equipment as required, contributing to a positive guest experience in a fast-paced environment.

Qualifications

• Good verbal communication and interpersonal skills.
• Professional personal appearance
• Comfortable working in a fast-paced environment
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to use a computer and calculator
• Ability to work flexible hours. Ability to workdays, evenings, and weekends
• Willing to accomplish all restaurant tasks

Responsibilities

• Ensure a positive guest experience by providing fast, efficient service in a friendly manner.
• Provide a product of superior quality, prepared according to company specifications.
• Maintain established speed of service standards.
• Maintain a clean, safe environment for guests.
• Verifies the accuracy of guests’ orders.
• Comply with all policies and procedures of the Company.
• If required, handle cash according to the Company’s cash policy.
• Must train (with completed tests) and be proficient on the required team member position in a Burger King restaurant.
• Restock stations and assist with other assignments to prepare for business or meal periods.
• Unloads and stocks inventory items as needed.
• Operates fryers, tomato and onion slicers.
• Uses knives and other sharp utensils.
• Supports service by working a variety of positions as assigned to include, but not limited to front counter, Drive-Thru, food production, washing dishes and equipment
• Follow policies and procedures as written in training programs for each position worked
• MAKE GUESTS FEEL SPECIAL!
• Other duties as assigned by the General Manager, District Manager, or Officer/Director of the Company

Job description

Burger King is seeking a Crew Member to deliver exceptional guest service and support while working with Restaurant Managers and other Crew Members to uphold standards. The role reports to the General Manager and supports various positions, including front counter and drive-thru, in a busy restaurant setting.

The Crew Member will ensure accuracy of orders, maintain cleanliness, and operate food prep equipment as required, contributing to a positive guest experience in a fast-paced environment.