Guest Experience Crew Member

WKS Restaurant Group; Newport Beach (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

WKS Restaurant Group is seeking a Team Member to provide friendly, accurate service and to assist in food preparation in a Wendy's-branded environment. You will greet guests, take orders with the POS, maintain cleanliness, and support drive-thru tasks as needed.

Ideal candidates bring a positive attitude, reliability, and basic cash handling skills. This role requires flexibility for mornings, evenings, weekends, and holidays in a fast-paced setting.

Qualifications

• Previous customer service or restaurant experience preferred but not required.
• Basic math and cash handling skills preferred.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Greet guests promptly and courteously according to service standards.
• Take guest orders accurately and efficiently using the POS system.
• Prepare and assemble menu items according to recipes and portion standards.
• Process cash, credit card, and digital transactions accurately.
• Follow food safety, sanitation, and health department regulations.
• Maintain cleanliness of front counter, dining room, kitchen, and service areas.
• Support opening, closing, and shift change procedures.
• Assist with drive-thru operations when assigned.
• Work collaboratively with team members and management.

Skills

Customer service

Cash handling

Teamwork

Food safety basics

Tools

POS system

Job description

WKS Restaurant Group is seeking a Team Member to provide friendly, accurate service and to assist in food preparation in a Wendy's-branded environment. You will greet guests, take orders with the POS, maintain cleanliness, and support drive-thru tasks as needed.

Ideal candidates bring a positive attitude, reliability, and basic cash handling skills. This role requires flexibility for mornings, evenings, weekends, and holidays in a fast-paced setting.