Guest Experience Crew Member

Dunkin 1427 Linden; New York (NY); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Dunkin Linden is seeking Crew Members to deliver great guest experiences. You will prepare products per recipes, serve with enthusiasm, and maintain a clean environment as part of a collaborative team. This role emphasizes guest focus, reliability, and following brand standards.

You will handle cash, operate equipment, and participate in training while supporting marketing initiatives and daily operations to ensure guests have a reason to return.

Qualifications

• Fluent spoken and written English required.
• Ability to count money and make change.
• Able to operate restaurant equipment and follow safety procedures.

Responsibilities

• Communicate appropriately with team members, treating others fairly and with respect.
• Report concerns relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Prioritize guests and ensure each guest is highly satisfied with their experience.
• Respond to guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and deliver quality food and beverages.
• Maintain a clean and neat workstation; clean guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following recipes and procedures.
• Follow procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Money handling

Restaurant equipment

Job description

Dunkin Linden is seeking Crew Members to deliver great guest experiences. You will prepare products per recipes, serve with enthusiasm, and maintain a clean environment as part of a collaborative team. This role emphasizes guest focus, reliability, and following brand standards.

You will handle cash, operate equipment, and participate in training while supporting marketing initiatives and daily operations to ensure guests have a reason to return.