Guest Experience Crew Member

Dunkin 6755 5th; New York (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Dunkin 6755 5th is seeking Crew Members to deliver great guest experiences by preparing products to brand standards and serving with enthusiasm in a clean environment. You will work as part of a team to meet guests’ needs and give them a reason to come back.

Responsibilities emphasize teamwork, punctuality, customer satisfaction, and adherence to brand standards, with emphasis on cash handling and safety procedures. Compensation is minimum wage in the U.S.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Counting money

Operate restaurant equipment

Job description

Dunkin 6755 5th is seeking Crew Members to deliver great guest experiences by preparing products to brand standards and serving with enthusiasm in a clean environment. You will work as part of a team to meet guests’ needs and give them a reason to come back.

Responsibilities emphasize teamwork, punctuality, customer satisfaction, and adherence to brand standards, with emphasis on cash handling and safety procedures. Compensation is minimum wage in the U.S.