Guest Experience Crew Member

Dunkin'; Bryan (AL); On-site; USD 15,000 - 21,000; Part time

Job summary

Dunkin' is hiring Crew Members to join the Empire Group team. You will prepare products to Brand standards and serve guests in a fast-paced, friendly environment, while supporting team operations and maintaining cleanliness.

You will interact with guests, handle POS transactions, and ensure accuracy of orders and payments. The role emphasizes teamwork, coaching, and adherence to safety and quality standards.

Qualifications

• Fluent in English.
• Basic computer skills.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Work well and interact with others respectfully.
• Respond positively to coaching and feedback.
• Communicate with team members.
• Able to learn and execute multiple tasks.
• Provide great guest service.
• Resolve guest issues.
• Follow Brand standards, recipes, and systems.
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws.
• Maintain clean and neat work environment.
• Execute restaurant standards and marketing initiatives.
• Handle POS transactions and payments with accuracy.
• Prepare and deliver all products according to Brand standards.

Skills

Fluent in English

Basic computer skills

Counting money & making change

Operate restaurant equipment

Tools

POS system

Job description

Dunkin' is hiring Crew Members to join the Empire Group team. You will prepare products to Brand standards and serve guests in a fast-paced, friendly environment, while supporting team operations and maintaining cleanliness.

You will interact with guests, handle POS transactions, and ensure accuracy of orders and payments. The role emphasizes teamwork, coaching, and adherence to safety and quality standards.