Guest Experience Coordinator - Recreation & Activities

Omni Hotels & Resorts; Florida; On-site; USD 30,000 - 45,000; Full time

Job summary

Omni Hotels & Resorts is seeking a motivated individual to assist guests with scheduling recreational activities at the Omni Amelia Island Resort & Spa. This role emphasizes excellent service, knowledge of resort activities, and the ability to maintain a clean and organized work environment.

The ideal candidate will be friendly, passionate about service, and capable of accurate scheduling while being part of a supportive team. Join us for a chance to grow and thrive in a dynamic hospitality setting.

Qualifications

• Ability to use a computer, printer, copy machine, and telephone.

Responsibilities

• Share information about the resort and its activities.
• Assist guests with recreation activities.
• Schedule guests' requests accurately.
• Maintain cleanliness and appearance of the workplace.
• Keep inventory of office supplies.
• Maintain records of guest activities.
• Knowledge of typing and P.O.S system operation.

Job description

Overview:

To work with guests to schedule activities professionally and efficiently.

Responsibilities:

• Know and share information about the resort and its activities.

• Assist guests with all needs that may arise in relation to their participation in recreation activities.

• Provide seamless service through accurate scheduling of guests’ requests.

• Maintain Omni standards for cleanliness and general appearance of their workplace.

• Keep inventory of office supplies

• Keep clear and precise records of guest’s activities.

• Deliver desirable knowledge, typing and ability to operate P.O.S system.

Qualifications:

• Use computer, printer, copy machine, and telephone

• Working environment:

• Interior of the resort