Guest Experience Coordinator – Front Desk (Part-Time, Flexible)

Quality Inn and Conference Center; West Henrietta (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

401(k) with employer match

Paid holidays

Free employee parking

Discounts through RIT

Flexible scheduling

Job summary

RIT Inn & Conference Center of Henrietta, NY is seeking a part-time Front Desk Agent to provide exceptional hospitality from arrival to departure. You will be the first point of contact, delivering friendly service and ensuring a memorable stay for guests.

The role includes checking in/out guests, answering inquiries, and coordinating with various departments. Flexible scheduling and a supportive team environment are offered, with opportunities for growth within our hospitality group.

Qualifications

• Customer service experience required.
• Must be computer savvy.
• Excellent customer service and interpersonal skills.

Responsibilities

• Greet guests and check them in/out efficiently.
• Answer questions and assist guests with requests.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Record transactions accurately and handle wake-up calls and guest messages.

Skills

Customer service experience

Computer savvy

World-class customer service

Job description

RIT Inn & Conference Center of Henrietta, NY is seeking a part-time Front Desk Agent to provide exceptional hospitality from arrival to departure. You will be the first point of contact, delivering friendly service and ensuring a memorable stay for guests.

The role includes checking in/out guests, answering inquiries, and coordinating with various departments. Flexible scheduling and a supportive team environment are offered, with opportunities for growth within our hospitality group.