Guest Experience Coordinator | Front Desk & Admin Support

Wuxi Apptec; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

NECUB in Miami is seeking a friendly front desk receptionist to greet visitors, answer calls, schedule appointments, and provide essential admin support across departments.

You should have customer-facing experience, strong communication, proficiency with Microsoft Office, and excellent organization in a fast-paced environment. Fluency in additional languages is a plus; familiarity with front desk software is welcome.

Qualifications

• Previous experience in a customer-facing role.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Strong organisational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Nice to haveExperience with front desk management software.
• Knowledge of basic office procedures.
• Fluency in additional languages.

Responsibilities

• Greet and assist visitors in a courteous manner.
• Manage incoming calls and direct them to the appropriate personnel.
• Handle scheduling and appointment bookings efficiently.
• Maintain a clean and organised front desk area.
• Provide administrative support to various departments as needed.

Skills

Customer facing

Communication

Organizational skills

Attention to detail

Multilingual

Tools

Microsoft Office Suite

Job description

NECUB in Miami is seeking a friendly front desk receptionist to greet visitors, answer calls, schedule appointments, and provide essential admin support across departments.

You should have customer-facing experience, strong communication, proficiency with Microsoft Office, and excellent organization in a fast-paced environment. Fluency in additional languages is a plus; familiarity with front desk software is welcome.