Guest Experience Coordinator - Front Desk

Murgado Automotive Group; Midlothian (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive salary and benefits

Learning and career growth

Supportive work environment

Mercedes-Benz family

Job summary

Mercedes-Benz of Midlothian is seeking a friendly receptionist to be the first point of contact for customers in Midlothian, VA. You will greet visitors, answer calls, schedule appointments, and provide accurate information about services and products offered by the dealership.

The role emphasizes excellent communication, strong organization, and a professional demeanor. Prior receptionist or customer service experience is preferred, and proficiency with Microsoft Office is expected.

Qualifications

• Experience in receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and basic office equipment.
• Strong organizational skills and attention to detail.
• A positive attitude and willingness to go the extra mile.

Responsibilities

• Greet and welcome customers with a warm and professional demeanor.
• Answer and direct incoming calls to the appropriate departments.
• Manage appointment schedules and ensure timely service delivery.
• Assist customers with inquiries and provide accurate information about our products and services.
• Maintain a tidy and organized reception area.
• Support administrative tasks and collaborate with team members for seamless operations.

Skills

Customer service

Communication

Microsoft Office

Organizational skills

Teamwork

Tools

Microsoft Office

Job description

Mercedes-Benz of Midlothian is seeking a friendly receptionist to be the first point of contact for customers in Midlothian, VA. You will greet visitors, answer calls, schedule appointments, and provide accurate information about services and products offered by the dealership.

The role emphasizes excellent communication, strong organization, and a professional demeanor. Prior receptionist or customer service experience is preferred, and proficiency with Microsoft Office is expected.