Guest Experience Coordinator — Auto Dealership

Ourisman Honda of Woodbridge; Woodbridge (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance options

Disability insurance

401(k) plan with company match

Paid time off

Professional development opportunities

Job summary

Ourisman Honda of Woodbridge seeks a friendly Receptionist to be the first point of contact for customers and provide exemplary service. Your duties will include greeting customers, managing calls, scheduling appointments, and assisting with administrative tasks.

The ideal candidate has experience in customer service, is organized, and has strong communication skills. Benefits include health insurance, 401(k) matching, and opportunities for professional growth.

Qualifications

• Previous experience as a receptionist or in customer service, preferably in automotive.
• Ability to maintain a professional appearance and demeanor.
• Strong problem-solving skills.

Responsibilities

• Greet and welcome customers and visitors in a friendly manner.
• Answer and direct incoming phone calls promptly.
• Schedule appointments for sales and service departments.
• Assist with administrative tasks such as filing and data entry.
• Provide customers with information about dealership services.
• Manage incoming and outgoing mail and packages.
• Ensure the reception area is clean and organized.
• Coordinate with sales, service, and parts departments.

Skills

Communication skills

Customer service orientation

Organizational skills

Multitasking abilities

Tools

Microsoft Office Suite

Phone systems

Job description

Ourisman Honda of Woodbridge seeks a friendly Receptionist to be the first point of contact for customers and provide exemplary service. Your duties will include greeting customers, managing calls, scheduling appointments, and assisting with administrative tasks.

The ideal candidate has experience in customer service, is organized, and has strong communication skills. Benefits include health insurance, 401(k) matching, and opportunities for professional growth.