Guest Experience Coordinator (Front Desk)

Hospitality Management Corporation; Lewisville (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Great benefits package

401K plan

Job summary

Hospitality Management Corporation, a Dallas-based provider of hospitality solutions, is seeking a Front Desk Agent for the La Quinta Inn & Suites & Hawthorn ES by Wyndham in McKinney, TX. You will greet guests, manage check-ins and check-outs, handle reservations, and help guests with directions and local recommendations.

The ideal candidate will have a high school diploma, strong Microsoft Office skills, and the ability to stay composed under pressure.

Qualifications

• Experience with Wyndham branded hotel desirable.
• Proficient with computer equipment and the reservations system.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and maintain accuracy.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Skills

Customer service

Team player

Communication

Problem solving

Time management

Education

High School diploma or equivalent

Stable work history

Microsoft Office proficiency

Tools

Microsoft Office

Job description

Hospitality Management Corporation, a Dallas-based provider of hospitality solutions, is seeking a Front Desk Agent for the La Quinta Inn & Suites & Hawthorn ES by Wyndham in McKinney, TX. You will greet guests, manage check-ins and check-outs, handle reservations, and help guests with directions and local recommendations.

The ideal candidate will have a high school diploma, strong Microsoft Office skills, and the ability to stay composed under pressure.