Guest Experience Coordinator — Flexible Hours & Growth

Pomeroy Living; Lake Orion (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Life insurance for FT staff

Health insurance

401(k) retirement plan

Career advancement opportunities

Job summary

Pomeroy Living in Michigan is seeking a friendly Receptionist to greet visitors, answer calls, and support daily office tasks. You will serve residents, families, and staff with a courteous, professional demeanor.

The role emphasizes strong communication, reliable teamwork, and accurate data entry. This on-site position offers dedicated hours and opportunities for growth within the community.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Professional phone etiquette.
• Basic computer skills (Microsoft Office Suite).
• Ability to work independently and as part of a team.

Responsibilities

• Greet and welcome visitors to the community.
• Answer and direct phone calls in a courteous and professional manner.
• Assist with general office duties, such as filing and data entry.
• Provide excellent customer service to residents, families, and staff.

Skills

Communication

Customer service

Phone etiquette

Microsoft Office

Teamwork

Tools

Microsoft Office Suite

Job description

Pomeroy Living in Michigan is seeking a friendly Receptionist to greet visitors, answer calls, and support daily office tasks. You will serve residents, families, and staff with a courteous, professional demeanor.

The role emphasizes strong communication, reliable teamwork, and accurate data entry. This on-site position offers dedicated hours and opportunities for growth within the community.