Guest Experience Concierge - Part Time, Senior Living

Lockwood Management; Ann Arbor (MI); On-site; USD 20,000 - 29,000; Part time

Job summary

Lockwood Management in Ann Arbor, MI, is seeking a part-time Concierge to greet visitors, answer phones, and support administrative tasks in a senior living community. The role emphasizes hospitality, teamwork, and delivering excellent resident service.

Must have at least 1 year of receptionist/concierge experience and be able to lift up to 25 lbs; MS Office skills are a plus. The position involves tour assistance, mail handling, resident orientation, and maintaining a professional front desk

Qualifications

• High School Diploma or Equivalent required.
• Valid Driver's License or State ID.
• Must be able to lift up to 25 lbs without assistance.
• At least 1 year of receptionist/concierge experience in a senior living community.
• Experience with Microsoft Word, Outlook, Excel.

Responsibilities

• Greet visitors and screen inquiries at the front desk.
• Answer telephones using a professional and courteous voice.
• Maintain a neat and professional front entrance, lobby and reception area.
• Assist with clerical and administrative duties as directed by the Executive Director.
• Assist new residents with move-in welcoming and orientation.

Skills

Receptionist experience

Customer service

Communication

Physical ability 25lbs

Driver's license

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Lockwood Management in Ann Arbor, MI, is seeking a part-time Concierge to greet visitors, answer phones, and support administrative tasks in a senior living community. The role emphasizes hospitality, teamwork, and delivering excellent resident service.

Must have at least 1 year of receptionist/concierge experience and be able to lift up to 25 lbs; MS Office skills are a plus. The position involves tour assistance, mail handling, resident orientation, and maintaining a professional front desk