Guest Experience Concierge – Immersive Bubble World

Merlin; Concord (NC); Presencial; USD 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merlin Magic Pass

401(k) Matching

Tuition Reimbursement

Learning & Advancement

Recognition Programs

Descripción de la vacante

Merlin Entertainments' Bubble Planet in Charlotte, NC seeks a Guest Experience Host to welcome guests with enthusiasm and help bring the attraction to life for families exploring a world of bubbles and imagination.

You will engage with guests, create memorable moments, assist with attraction flow, and maintain clean, guest-ready spaces while supporting opening and closing procedures to ensure smooth daily operations.

Formación

• 6–12 months of experience in attractions, entertainment, or customer service.
• Fun, dynamic, and friendly personality that lights up the room.
• Great communication and listening skills.
• Self-motivated and ready to shine—solo or with the team.
• Super flexible—able to work days, nights, weekends, holidays, and special events!

Responsabilidades

• Be the Face of the Fun—welcome guests with energy and a big smile while embodying Merlin's values.
• Create Awesome Memories—engage with guests to turn moments into magical experiences.
• Keep the Adventure Flowing—help manage attractions and queues to minimize wait times.
• Make It Shine—keep public areas clean, organized, stocked, and guest-ready.
• Power the Magic Behind the Scenes—support opening/closing procedures and daily operations.

Conocimientos

Friendly personality

Excellent communication

Active listening

Self-motivated

Team player

Flexible scheduling

Descripción del empleo

Merlin Entertainments' Bubble Planet in Charlotte, NC seeks a Guest Experience Host to welcome guests with enthusiasm and help bring the attraction to life for families exploring a world of bubbles and imagination.

You will engage with guests, create memorable moments, assist with attraction flow, and maintain clean, guest-ready spaces while supporting opening and closing procedures to ensure smooth daily operations.