Guest Experience Concierge — Flexible Schedule & Growth

Hotel Equities; Billings (MT); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Medical/Dental/Vision

Vacation & Holiday Pay

401(k)

Employee discount

Flexible schedule

Job summary

A leading hospitality management company is seeking a Guest Service Representative for the DoubleTree by Hilton in Billings, Montana. This position offers a competitive salary of $16.50 per hour and requires strong communication skills, attention to detail, and the ability to assist guests effectively. Responsibilities include welcoming guests, handling reservations, and providing excellent customer service. The job comes with amazing benefits including medical, vacation pay, and career growth opportunities.

Qualifications

• Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards is preferred.
• Ability to speak, read, write, and understand primary language(s) used in the workplace.
• Must be able to lift up to 15 lbs occasionally.

Responsibilities

• Greet and welcome guests upon arrival.
• Respond to telephone and in-person inquiries regarding reservations.
• Assist guests with luggage upon arrival and departure.

Skills

Good communication skills

Basic computational ability

Basic computer skills

Knowledge of hotel services

Education

High School diploma / Secondary qualification

Job description

A leading hospitality management company is seeking a Guest Service Representative for the DoubleTree by Hilton in Billings, Montana. This position offers a competitive salary of $16.50 per hour and requires strong communication skills, attention to detail, and the ability to assist guests effectively. Responsibilities include welcoming guests, handling reservations, and providing excellent customer service. The job comes with amazing benefits including medical, vacation pay, and career growth opportunities.