Guest Experience Concierge – Car Retail

Button Motors Inc; Kokomo (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Guaranteed salary plus bonus structure

Paid training and career advancement

Medical, Dental, and Vision insurance

401k with company match

Paid Time Off and Paid Holidays

Team-oriented culture

Job summary

Button CDJR in Kokomo, IN is hiring a Sales Concierge to deliver a world-class dealership experience without high-pressure tactics. You’ll welcome guests, guide them through vehicle options, and ensure they feel informed and valued during every visit.

No automotive experience needed; we hire for attitude and customer-service mindset, with paid training and room for career advancement. The team offers a guaranteed salary plus a performance-based bonus, plus comprehensive benefits and PTO.

Qualifications

• Exceptional customer service skills and professionalism.
• Strong communication and relationship-building abilities.
• Ability to assist guests via email, text and telephone.
• A positive attitude and willingness to learn.
• Genuine enjoyment of helping people.

Responsibilities

• Welcome customers and create a first-class dealership experience
• Assist guests as they explore vehicle options
• Answer questions and guide customers through the process
• Build trust and long-term relationships
• Work alongside our sales team to ensure a seamless customer journey

Skills

Customer service

Communication

Relationship building

Positive attitude

People person

Job description

Button CDJR in Kokomo, IN is hiring a Sales Concierge to deliver a world-class dealership experience without high-pressure tactics. You’ll welcome guests, guide them through vehicle options, and ensure they feel informed and valued during every visit.

No automotive experience needed; we hire for attitude and customer-service mindset, with paid training and room for career advancement. The team offers a guaranteed salary plus a performance-based bonus, plus comprehensive benefits and PTO.