Guest Experience & Cleanliness Specialist

The Indigo Road Hospitality Group; Georgetown (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunity for growth

Fast-paced and rewarding work

Job summary

The Indigo Road Hospitality Group is seeking a Housekeeping Attendant to ensure the cleanliness and comfort of guest rooms, public areas, and event spaces across our properties. You will be part of a team that upholds high hospitality standards and guest satisfaction.

Key responsibilities include cleaning rooms and public areas, responding to guest requests with excellence, and maintaining organized workspaces. Prior cleaning experience and strong communication skills are preferred.

Qualifications

• Prior cleaning experience helpful.
• Excellent communication and interpersonal skills with guests from diverse backgrounds.
• Strong attention to detail and commitment to exceptional service.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Clean and service guest rooms to high cleanliness and presentation standards.
• Maintain cleanliness and organization of public areas, restrooms, halls, and event pavilion.
• Complete tasks efficiently following cleaning procedures and safety protocols.
• Respond promptly and courteously to guest requests for exceptional service.
• Keep housekeeping carts and supply closets organized and tidy.
• Report safety hazards or guest concerns to the Housekeeping Supervisor.
• Collaborate with team members to ensure smooth operation and guest satisfaction.
• Be proactive, take initiative, problem-solve, and show good judgment; pay attention to details.
• Proficiency with MS Word, Outlook and Excel preferred.

Skills

Excellent communication

Attention to detail

Teamwork

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

The Indigo Road Hospitality Group is seeking a Housekeeping Attendant to ensure the cleanliness and comfort of guest rooms, public areas, and event spaces across our properties. You will be part of a team that upholds high hospitality standards and guest satisfaction.

Key responsibilities include cleaning rooms and public areas, responding to guest requests with excellence, and maintaining organized workspaces. Prior cleaning experience and strong communication skills are preferred.