Guest Experience Champion | Flexible Hours & Growth

El Pollo Loco, Inc.; Lancaster (CA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Excellent career growth potential (we"

Job summary

El Pollo Loco, in Lancaster, CA, seeks a Service Team Member to deliver friendly service, assist guests, and support food prep in a fast-paced environment.

You will greet customers, handle orders, process payments, and help maintain cleanliness while following recipes and procedures. We offer competitive pay, flexible schedules, benefits eligibility, and opportunities to grow with the company.

Qualifications

• Experience in customer service or food service is preferred but not required.
• Food Handler Certification promptly upon hire.
• Flexible schedule: Full-Time or Part-Time hours may be available.

Responsibilities

• Greet and assist customers with orders in a friendly and helpful manner.
• Assist in preparing food items in compliance with recipes and procedures.
• Process and assemble customer orders efficiently with accuracy.
• Use suggestive selling to increase sales and enhance customer experience.
• Maintain cleanliness and support restaurant operations as directed by management.
• Perform other duties as assigned to support team goals.

Skills

Customer service

Cash handling

Food prep

Communication

Education

Customer service / food service experience

Job description

El Pollo Loco, in Lancaster, CA, seeks a Service Team Member to deliver friendly service, assist guests, and support food prep in a fast-paced environment.

You will greet customers, handle orders, process payments, and help maintain cleanliness while following recipes and procedures. We offer competitive pay, flexible schedules, benefits eligibility, and opportunities to grow with the company.