Guest Experience Champion at Amusement Park

Worlds of Fun; Kansas City (MO); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid Training

Free Uniforms

Free park admission

Free tickets for friends & family

Food discount 30%

Merchandise discount 20%

Diverse coworkers from around theworld

Employee-only ride nights

Game nights & free food events

Job summary

Six Flags Entertainment Corporation in Kansas City at Worlds of Fun seeks a Guest Service Associate to deliver outstanding service to park guests and assist with inquiries, accessibility, and safety. You’ll engage guests, share information on attractions and events, and help maintain a welcoming environment.

The role requires a friendly, outgoing personality, strong communication, and the ability to work outdoors in various weather conditions.

Qualifications

• Greet and assist guests in a friendly, professional manner.
• Assist guests with disabilities or special needs.
• Respond to guest inquiries with accurate information.
• Resolve guest complaints promptly and satisfactorily.
• Provide information about park attractions, events, and guest services.
• Ensure guests are aware of park policies and procedures.

Responsibilities

• Greet and assist guests in a friendly, professional manner.
• Assist guests with disabilities or special needs.
• Respond to guest inquiries and concerns, providing accurate and timely information.
• Handle guest complaints and resolve issues promptly.
• Provide information about park attractions, events, and other guest services.
• Ensure guests are aware of park policies and procedures.
• Assist with lost and found items.
• Engage with guests to ensure satisfaction.
• Be able to work outdoors in various weather conditions.

Skills

Guest service

Communication

Disability support

Customer inquiries

Problem solving

Outdoor work

Teamwork

Job description

Six Flags Entertainment Corporation in Kansas City at Worlds of Fun seeks a Guest Service Associate to deliver outstanding service to park guests and assist with inquiries, accessibility, and safety. You’ll engage guests, share information on attractions and events, and help maintain a welcoming environment.

The role requires a friendly, outgoing personality, strong communication, and the ability to work outdoors in various weather conditions.