Guest Experience Champion

Jem Restaurant Management Corporation; Citrus Heights (CA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Wendy's is seeking team members to be the welcoming face of the restaurant, greeting customers at the door or drive-thru. You will help serve world-class food, support a clean and safe dining area, and contribute to a memorable guest experience every day.

Bring a positive attitude, reliability, and teamwork to help the restaurant meet its targets while following CHAMPS, CFF and BLAST standards. You will be part of a fast-paced, friendly team that values guest satisfaction above all.

Qualifications

• Demonstrates flexibility and problem-solving with minimal guidance.
• Models the Wendy's leadership culture and customer-first mindset.
• Maintains a positive energy and teamwork to support restaurant goals.
• Adheres to CHAMPS, CFF and BLAST standards in daily tasks.

Responsibilities

• Greets each customer with a smile.
• Creates a winning experience for every customer.
• Goes for breakthrough results by suggestive selling.
• Follows food safety procedures and restaurant standards.
• Keeps the restaurant clean, organized, and safe for customers and teammates.

Skills

Step Change Thinker

Know How Builder

People Grower

Action Driver

Customer Mania

Job description

Wendy's is seeking team members to be the welcoming face of the restaurant, greeting customers at the door or drive-thru. You will help serve world-class food, support a clean and safe dining area, and contribute to a memorable guest experience every day.

Bring a positive attitude, reliability, and teamwork to help the restaurant meet its targets while following CHAMPS, CFF and BLAST standards. You will be part of a fast-paced, friendly team that values guest satisfaction above all.