Front-of-House Guest Experience Champion

Jem Restaurant Management Corporation

Sacramento (CA)

On-site

USD 21,000 - 26,000

Full time

11 days ago

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Job summary

Wendy's in Sacramento is seeking a welcoming Crew Member to be the face of the restaurant, greet customers, prepare world famous food, and keep the dining room clean. You will deliver fast, friendly service and help create a winning experience for every guest.

You will follow CHAMPS, CFF, and BLAST standards, work as part of a team, show energy, and aim for breakthrough results through suggestive selling. You must be reliable, arrive on time, and be able to lift up to 25 lbs.

Qualifications

  • Must have strong customer service mindset and an enthusiastic demeanor.
  • Ability to work in a fast-paced environment and collaborate with team members.
  • Good communication skills and positive attitude are essential.

Responsibilities

  • Greet customers with a smile and provide friendly, accurate service.
  • Prepare and serve Wendy's food according to quality standards.
  • Maintain restaurant cleanliness and safety procedures at all times.
  • Help drive sales through upselling and suggestive selling techniques.
  • Follow CHAMPS, CFF and BLAST standards to deliver a great guest experience.

Skills

Customer service
Teamwork
Communication
Reliability

Job description

Wendy's in Sacramento is seeking a welcoming Crew Member to be the face of the restaurant, greet customers, prepare world famous food, and keep the dining room clean. You will deliver fast, friendly service and help create a winning experience for every guest.

You will follow CHAMPS, CFF, and BLAST standards, work as part of a team, show energy, and aim for breakthrough results through suggestive selling. You must be reliable, arrive on time, and be able to lift up to 25 lbs.

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