Guest Experience Busser & Runner - Fast-Paced F&B

[1001 The STRAT] Stratosphere Gaming, LLC; Las Vegas (NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Stratosphere Gaming, LLC is seeking a Busser/Runner to support the Food & Beverage team in delivering prompt service and maintaining a clean dining area in a fast-paced casino environment in Las Vegas, NV.

You will help transport trays, reset tables, assist with pre-bussing, and ensure menu knowledge while delivering a positive guest experience. Prior dining venue experience preferred, with strong teamwork and communication required.

Qualifications

• 6 months of experience in a full-service dining venue preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Accurately deliver food items to guests, identifying proper placement without asking guests who ordered each dish.
• Clear and clean tables promptly, transport bus trays to the dishwashing area, and reset tables with required items.
• Assist with pre-bussing and resetting condiments and silverware according to standards.
• Balance and carry large banquet trays to guest tables.
• Maintain strong knowledge of menu items and garnishes; assist the Expeditor as needed.
• Prepare and package to-go orders.
• Replenish wares and supplies inside stations, maintain cleanliness of front-of-house areas, and clean assigned sections at end of shift.
• Respond to guest inquiries about hotel services and local activities.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned

Skills

Guest service

Communication

Teamwork

Education

High School Diploma

Job description

Stratosphere Gaming, LLC is seeking a Busser/Runner to support the Food & Beverage team in delivering prompt service and maintaining a clean dining area in a fast-paced casino environment in Las Vegas, NV.

You will help transport trays, reset tables, assist with pre-bussing, and ensure menu knowledge while delivering a positive guest experience. Prior dining venue experience preferred, with strong teamwork and communication required.