Guest-Experience Busser & Food Runner

Midmark Corporation; Versailles (OH); On-site; USD 16,531 - 22,041; Part time

Job summary

A healthcare transformation company is seeking a Busser/Food Runner in Versailles, Ohio. The role includes cleaning tables, setting up dining areas, and supporting food service while prioritizing customer experiences. Candidates must be detail-oriented and work efficiently in a fast-paced setting. A high school diploma and previous restaurant experience are required, along with good communication and multi-tasking skills.

Responsibilities

• Sets tables with clean linens and condiments.
• Clears tables after guests and wipes them.
• Cleans and polishes tabletops and floors.
• Removes used tableware and provides new.
• Locates items requested by guests.
• Carries dishes and tableware to kitchens.
• Maintains adequate supplies of linens and silverware.
• Completes bathroom inspections and cleans as needed.
• Attends scheduled employee meetings.

Skills

Excellent conversationalist

Strong attention to detail

Multi-tasking skills

Proficient decision-making skills

Excellent listening skills

Oral communication skills

Basic computer skills

Education

High school diploma

Previous restaurant experience

Job description

JOB SUMMARY:

The Busser/Food Runner is responsible for bringing back dirty dishes to dishwasher and cleaning each table. One should have some knowledge of the menu ask they will be expected to help run food to guests when needed. They should be proficient at maintaining a clean work environment as well as being able to work in a fast pace environment. Customer service is the main priority, finding ways to say yes to provide the best customer experience. Must be available to work weekends, nights and holidays.

Job Description

JOB SUMMARY:

The Busser/Food Runner is responsible for bringing back dirty dishes to dishwasher and cleaning each table. One should have some knowledge of the menu ask they will be expected to help run food to guests when needed. They should be proficient at maintaining a clean work environment as well as being able to work in a fast pace environment. Customer service is the main priority, finding ways to say yes to provide the best customer experience. Must be available to work weekends, nights and holidays.

ESSSENTIAL/PRIMARY DUTIES:

• Sets tables with clean linens, condiments, or other supplies
• Clears stables after guests, wipes tables or seats with dampened cloths or replace dirty tablecloths
• Cleans and polishes tabletops, chairs, booths, and the floor under and around tables between guests promptly
• Removes used tableware between courses and provides tableware for next course
• Locates items requested by guests
• Scrapes and stacks dirty dishes and carries dishes and other tableware to kitchens for cleaning
• Takes soiled tableware to the designated area, and unloads, sorts and stacks silverware, dishes, and glassware for cleaning
• Performs serving, cleaning, or stocking duties to facilitate customer service
• Carries food, dishes, trays, or silverware from kitchens or supply areas to serving counters
• Cleans up spilled food or drink or broken dishes and removes trash
• Serves food to guests when servers need assistance
• Maintains adequate supplies of items such as clean linens, silverware, glassware, dishes, or trays
• Fills beverage or ice dispensers
• Stocks cabinets or serving areas with condiments and refills condiment containers.
• Communicates with server and host or hostess to expedite efficient seating, table utilization, and customer service
• Responds appropriately to guest requests and communicates guest requests to server as needed
• Inspects assigned restroom every 30 minutes, and clean as needed
• Attends all scheduled employee meetings and offers suggestions for improvement
• Coordinates with and assist fellow employees to meet guests’ needs and support the operation of the restaurant
• Fills in for fellow employees where needed to ensure guest service standards and efficient operations
  
  
  

SECONDARY DUTIES:

• Runs cash registers
• Slices and pits fruit used to garnish drinks
• Washes glasses or other serving equipment at bars
• Stocks refrigerating units with wines or bottled beer or replace empty beer kegs
• Carries linens to or from laundry areas
  
  
  

EDUCATION and/or EXPERIENCE:

High school diploma and previous restaurant experience or equivalent combination of education and experience

COMPETENCY/SKILL REQUIREMENTS:

• Excellent conversationalist with a pleasant and professional personality
• Strong attention to detail and multi-tasking skills
• Proficient decision-making skills
• Excellent listening and oral communication skills
• Basic computer skills
• Working knowledge about all equipment associated with location
  
  
  

SUPERVISORY RESPONSIBILITIES:

• None
  
  
  

About Us

Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences through innovative design within the medical, dental and animal health environments. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care. The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. Midmark maintains eleven additional locations in the United States, including four innovation hubs, and has subsidiaries in India and Italy.

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