Guest Experience Busser - Fast-Paced Restaurant

SWRG INC; Boston (MA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Career Growth Opportunities

E-Verify participation

Job summary

Smith & Wollensky in Boston is seeking a Busser to support front-of-house operations. The role involves clearing and resetting tables, assisting servers, and maintaining a clean dining area in a fast-paced environment.

You will respond to guest questions, stock service areas, and ensure hygiene and organization across the dining room and workstations. This position requires reliability and a polished, guest-focused approach.

Qualifications

• Must have good judgment and be pleasant, cooperative and able to take direction well.
• Excellent interpersonal and communication skills.
• Able to perform under pressure in a high-volume restaurant setting.
• Must maintain proper personal hygiene, positive attitude, and promptness.

Responsibilities

• Clears away dishes from guests.
• Re-sets tabletops with place settings, wipes down chairs.
• Inspects and cleans carpet and other flooring when debris or liquid is detected.
• Responds to guests’ questions and makes recommendations as appropriate.
• Sets up and maintains the work area, including tables at shift start/end.
• Carries trays back to dishwasher, unloads, and wipes trays clean.
• Sorts and returns dirty dishes and silverware to the dishwashing area.
• Stocks stations with silverware, napkins, etc.
• Checks restrooms for cleanliness.
• Responds to guests’ additional requests and assists servers with their tables as needed.
• Inspects floor for debris and sweeps/dries as necessary.
• Other duties as required or assigned by Management.

Skills

Good judgment

Interpersonal skills

Communication skills

Customer service

Personal hygiene

Ability to work under pressure

Job description

Smith & Wollensky in Boston is seeking a Busser to support front-of-house operations. The role involves clearing and resetting tables, assisting servers, and maintaining a clean dining area in a fast-paced environment.

You will respond to guest questions, stock service areas, and ensure hygiene and organization across the dining room and workstations. This position requires reliability and a polished, guest-focused approach.