Guest Experience Bell Captain

Chumash Enterprises; Solvang (CA); On-site; USD 20,707 - 29,492; Full time

Job summary

Corque Hotel in Solvang, CA seeks a Bell Captain to train Bell Attendants, greet guests, and manage luggage services. You will oversee lobby cleanliness, assist with guest inquiries, and coordinate bell staff scheduling to ensure top-tier hospitality.

The role requires a strong customer-service mindset, two years in a hotel setting, and flexibility for shift work, including holidays and weekends. Join a team that values teamwork and exceptional guest experiences.

Qualifications

• High school diploma or GED required.
• Basic computer proficiency with Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 environment, including holidays, nights, and weekends.

Responsibilities

• Greets guests with a warm, sincere welcome and addresses them by name.
• Assists guests with luggage and escorts to rooms, offering guidance on hotel features.
• Maintains lobby cleanliness and oversees Bell Attendants and team scheduling.
• Delivers items and special requests to guest rooms and coordinates event setups.

Skills

Oral communication

Sociability

Integrity

Attention to detail

Innovation orientation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Corque Hotel in Solvang, CA seeks a Bell Captain to train Bell Attendants, greet guests, and manage luggage services. You will oversee lobby cleanliness, assist with guest inquiries, and coordinate bell staff scheduling to ensure top-tier hospitality.

The role requires a strong customer-service mindset, two years in a hotel setting, and flexibility for shift work, including holidays and weekends. Join a team that values teamwork and exceptional guest experiences.