Guest Experience Bell Attendant

Relais & Châteaux; Helena (AL); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Employee discounts

Vacation

Sick Pay

Paid holidays

Uniforms

On site parking

Wine classes

Job summary

Meadowood Napa Valley is seeking a courteous, guest-focused Bellperson to welcome guests, assist with arrival, and provide detailed orientation of rooms and facilities. You will highlight dining outlets and services while ensuring seamless luggage handling and timely deliveries of messages and amenities.

The role requires a warm, professional demeanor, the ability to work on-site, and familiarity with the Meadowood property. Competitive hourly pay plus tips and benefits accompany this position.

Qualifications

• Customer service experience required.
• Napa Valley knowledge a plus.

Responsibilities

• Greet and welcome guests by name and assist with registration.
• Escort guests to rooms and provide a thorough room orientation.
• Explain hotel facilities and answer questions about the property.
• Inform guests of Meadowood outlets and services during their stay.
• Coordinate luggage handling with Guest Service Managers to ensure smooth arrival and departure.
• Deliver newspapers, messages, and amenities to rooms promptly.

Skills

Customer service

Napa Valley knowledge

Education

High School Diploma or GED

Job description

Meadowood Napa Valley is seeking a courteous, guest-focused Bellperson to welcome guests, assist with arrival, and provide detailed orientation of rooms and facilities. You will highlight dining outlets and services while ensuring seamless luggage handling and timely deliveries of messages and amenities.

The role requires a warm, professional demeanor, the ability to work on-site, and familiarity with the Meadowood property. Competitive hourly pay plus tips and benefits accompany this position.