Guest Experience Bartender: Fast-Paced & Friendly

Kaizen Lab Inc.

Georgia

On-site

USD 26,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Health benefits
Vacation time
Quarterly bonuses
401K
Employee perks

Job summary

RAM Hotels is seeking a personable Bartender to deliver exceptional guest experiences in a fast-paced environment at our Columbus, GA location. You will prepare drinks, suggest local experiences, and act as concierge for guests while maintaining brand standards and food safety guidelines.

The role requires excellent customer service, stamina for long shifts, and the ability to work weekends. Training on brand standards and safety procedures is provided; employees benefit from a comprehensive

Qualifications

  • Must have excellent customer service skills and a stable work history.
  • Must be able to work entire shift on feet at a quick pace.
  • Must be flexible to work any shift as needed to include weekends.
  • Knowledge of basic drink recipes.
  • Knowledge of bar equipment.
  • Knowledge of safety rules for kitchen equipment.
  • Ability to lift 50 lbs.
  • Ability to work in a high pace and hot environment.
  • Stand and walk for long periods of time.

Responsibilities

  • Prepare and serve drinks and food to guests.
  • Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests’ inquiries; resolve guests’ complaints to ensure guests satisfaction.
  • Complete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
  • Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well stocked workspace.
  • Perform other tasks as necessary or required to meet or exceed guest satisfaction
  • Be flexible and willing to perform other tasks as necessary or requested
  • Wear hotel uniform in compliance with hotel standards; adhere to professional grooming standards
  • Ensure knowledge of menu and restaurant promotions and specials
  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
  • Ensure serving station is well-stocked & clean, at all times

Skills

Customer service
Stand for long periods
Weekend shifts
Drink recipes
Bar equipment
Safety rules
Fast pace
POS system

Tools

POS system

Job description

RAM Hotels is seeking a personable Bartender to deliver exceptional guest experiences in a fast-paced environment at our Columbus, GA location. You will prepare drinks, suggest local experiences, and act as concierge for guests while maintaining brand standards and food safety guidelines.

The role requires excellent customer service, stamina for long shifts, and the ability to work weekends. Training on brand standards and safety procedures is provided; employees benefit from a comprehensive

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