Guest Experience Barista & Kitchen Team Member

Ogilvie Chicago | Pret A Manger; Chicago (IL); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly Mystery Shopper bonus

Tips

Paid Time Off

Health, Dental and Vision Benefits

Pret Academy

Descrizione del lavoro

Pret is looking for passionate Team Members to bring joy to our guests. As a Team Member you’ll be the friendly face on the shop floor and help prepare fresh food and beverages with care. No experience is required—we’ll train you.

You’ll greet guests, take orders, answer questions about the menu, keep the store clean, follow food safety rules, and work with a fast-paced team. Pay starts at $17.05/hour plus a mystery shopper bonus and tips.

Competenze

• Be kind, honest and generous: bring genuine warmth to work every day
• Bring your passion: share our passion for exceptional guest service
• Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special
• No experience needed: come and learn to deliver outstanding guest service

Mansioni

• Prepare handmade sandwiches, salads, baguettes, and other menu items using fresh ingredients daily
• Keep retail langers restocked with hot food and cold food - looking picture perfect, guests should always see a full, beautiful display
• Cook and prepare hot food items following Pret recipes and standards
• Make all Barista Prepared Drinks to Pret standards and aim to serve within 60 seconds
• Keep shelves restocked and looking picture perfect throughout the day
• Check and record food temperatures to keep everything safe
• Learn and practice latte art to delight our guests
• Greet guests warmly, take orders, and answer questions about our menu
• Make guests feel special with great service and attention to detail
• Follow all food safety and health & safety rules at all times
• Keep your workspace clean as you go, see it through guests' eyes
• Complete required safety training
• Tell your Manager right away if you see any safety concerns
• Wear the correct uniform and stay well-presented throughout your shift
• Set up equipment at the start of your shift (coffee machines, hot food equipment, etc.)
• Clean and maintain equipment daily and weekly according to Pret standards
• Complete temperature checks and equipment tests
• A team-oriented approach, you respect and support the restaurant’s success
• Excellent communication skills, both verbal and written
• A desire to create exceptional employee & guest experiences
• Reliability and punctuality
• Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations
• The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

Descrizione del lavoro

Pret is looking for passionate Team Members to bring joy to our guests. As a Team Member you’ll be the friendly face on the shop floor and help prepare fresh food and beverages with care. No experience is required—we’ll train you.

You’ll greet guests, take orders, answer questions about the menu, keep the store clean, follow food safety rules, and work with a fast-paced team. Pay starts at $17.05/hour plus a mystery shopper bonus and tips.