Latte Art & Guest Service Team Member

30th Street Station | Pret A Manger; Philadelphia (Philadelphia County); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Weekly Mystery Shopper bonus

Tips

Paid Time Off

Free breakfast and lunch on shift

Health, Dental and Vision Benefits

401K retirement plan

Transit program

HSAs

Pet Insurance

Job summary

Pret is hiring a Team Member in the United States. You will be the friendly face on the shop floor, helping prepare delicious items in our kitchen and delivering outstanding guest service. No experience is required, and you will learn Pret standards while earning tips and a weekly Mystery Shopper bonus.

Join a fast-paced team focused on quality food, great service, safety, and a positive guest experience. This is a physical role demanding mobility, safety training, and adherence to company

Qualifications

• Be kind, honest and generous: bring genuine warmth to work every day
• Bring your passion: share our passion for exceptional guest service
• Spread joy every day: small acts of kindness are a big part of what makes the Pret experience special
• No experience needed: come and learn to deliver outstanding guest service
• A team-oriented approach, you respect and support the restaurant’s success
• Excellent communication skills, both verbal and written
• A desire to create exceptional employee & guest experiences
• Reliability and punctuality
• Ability to stand and walk for extended periods; lift up to 50 pounds; work in hot/cold environments; follow safety rules

Responsibilities

• Make Great Food & Drinks: prepare handmade sandwiches, salads, baguettes, and other items
• Keep retail displays stocked and looking picture perfect
• Cook and prepare hot food items following Pret recipes
• Make Barista drinks to Pret standards and serve within 60 seconds
• Maintain clean and organized shelves throughout the day
• Record food temperatures and maintain safety standards
• Learn latte art to delight guests
• Serve customers: greet guests, take orders, answer questions
• Provide attentive service to make guests feel special
• Follow safety rules and wear the uniform properly
• Set up and maintain kitchen equipment at shift start
• Complete safety training and report concerns to management
• Operate and maintain restaurant equipment safely
• Work in varying environments from hot to cold; maintain alertness

Job description

Pret is hiring a Team Member in the United States. You will be the friendly face on the shop floor, helping prepare delicious items in our kitchen and delivering outstanding guest service. No experience is required, and you will learn Pret standards while earning tips and a weekly Mystery Shopper bonus.

Join a fast-paced team focused on quality food, great service, safety, and a positive guest experience. This is a physical role demanding mobility, safety training, and adherence to company