Guest-Experience Barista & Café Concierge

TMC Group LLC; Nashville (TN); On-site; USD 22,000 - 23,000; Full time

Job summary

TMC Hospitality is seeking a Barista in Nashville to greet guests, take orders, and deliver exceptional service. You will maintain knowledge of coffee drinks and menu specifications, assist hotel guests with inquiries, and ensure accurate and timely orders while maintaining a welcoming cafe and hotel outlet.

The role requires guest-focused hospitality, attention to detail, and basic computer skills. Food handler certification and a customer-oriented approach are valued.

Qualifications

• Experience delivering superior guest experiences.
• Proficient in Microsoft Office and general computer usage.
• Ability to work under pressure with good judgment.

Responsibilities

• Greet guests warmly and provide excellent service.
• Take and prepare food and beverage orders to spec.
• Maintain cleanliness and presentation of the outlet.
• Ensure accuracy and timeliness of orders.
• Assist guests with inquiries and hotel services.
• Adhere to payment, cash handling, and discount policies.

Skills

Customer service

Microsoft Office

Good judgment

Tools

Microsoft Office

Job description

TMC Hospitality is seeking a Barista in Nashville to greet guests, take orders, and deliver exceptional service. You will maintain knowledge of coffee drinks and menu specifications, assist hotel guests with inquiries, and ensure accurate and timely orders while maintaining a welcoming cafe and hotel outlet.

The role requires guest-focused hospitality, attention to detail, and basic computer skills. Food handler certification and a customer-oriented approach are valued.