Guest Experience Attendant — Flexible Shifts

Hyatt Hotels Corporation; El Paso, Northern (TX, KY); Hybrid; USD 16,531 - 22,041; Full time

Job summary

Hyatt Hotels Corporation seeks a House Attendant to create a clean, welcoming, home-like environment for hotel guests through attentive service and meticulous housekeeping. The role emphasizes guest satisfaction, teamwork, and maintaining high standards of cleanliness.

The position requires prior cleaning and customer service experience, flexibility to work AM/PM shifts, weekends, and holidays, and the ability to lift at least 20 lbs.

Qualifications

• Prior cleaning experience required.
• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.
• Ability to lift, pull, and push moderate to heavy amount of weight (minimum of 20 lbs).
• Must be 18 years or older.
• A true desire to satisfy the needs of others in a fast paced environment.

Responsibilities

• Maintain the cleanliness of the hotel and guest rooms.
• Create a home-like environment with welcoming and exceptional service.
• Support high standards of guest service and teamwork.

Skills

Customer service

English fluency

Multi-tasking

Guest interaction

Job description

Hyatt Hotels Corporation seeks a House Attendant to create a clean, welcoming, home-like environment for hotel guests through attentive service and meticulous housekeeping. The role emphasizes guest satisfaction, teamwork, and maintaining high standards of cleanliness.

The position requires prior cleaning and customer service experience, flexibility to work AM/PM shifts, weekends, and holidays, and the ability to lift at least 20 lbs.