Guest Experience Attendant - Flexible Hours

Coury Hospitality; Cleveland (OH); On-site; USD 26,000 - 34,000; Full time

Job summary

Coury Hospitality's Hotel Cleveland, Autograph Collection, seeks a House Attendant to help keep public areas pristine and guest spaces welcoming.

You will support housekeeping, maintain floors, respond to guest requests, and uphold the brand's refined aesthetic across the property. Flexible hours, including weekends and holidays, are required.

Join a team that values teamwork, discretion, and service excellence.

Qualifications

• Strong attention to detail and a commitment to cleanliness.
• Physical ability to lift, push, pull and move items as part of daily tasks.
• Ability to work in a dynamic, guest-facing environment with initiative.
• Effective courteous communication with guests and colleagues.
• Discretion, efficiency and professional conduct are essential.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Ensure immaculate upkeep of public areas, meeting spaces, and service zones.
• Support housekeeping by replenishing supplies and assisting Room Attendants.
• Maintain floors and surfaces with appropriate equipment and care.
• Deliver prompt, professional responses to guest and team requests.
• Observe and report maintenance or safety concerns with guest well-being in mind.
• Uphold Coury Hospitality's refined aesthetic and hospitality standards.

Skills

Attention to detail

Physical fitness

Teamwork

Communication

Discretion

Flexibility

Job description

Coury Hospitality's Hotel Cleveland, Autograph Collection, seeks a House Attendant to help keep public areas pristine and guest spaces welcoming.

You will support housekeeping, maintain floors, respond to guest requests, and uphold the brand's refined aesthetic across the property. Flexible hours, including weekends and holidays, are required.

Join a team that values teamwork, discretion, and service excellence.