Guest Experience Attendant — Fast-Paced Casino & Dining

175 Hard Rock Bristol LLC; United States; Vor Ort; USD 19.000 - 26.000; Vollzeit

Zusammenfassung

Seminole Hard Rock Support Services is hiring for a team member in the Hard Rock Hotel & Casino Sacramento at Fire Mountain area. You will handle transactions, bussing, cleaning, replenishing food, and guest relations, while upholding safety and quality standards.

Two months of on-the-job training is typical; must pass background check, drug screening, and be 18+. Excellent communication and cash-handling skills are required to ensure guest satisfaction.

Qualifikationen

• Excellent customer service skills.
• Must be able to obtain and maintain all licenses/certifications per Federal, State, and Gaming regulations.
• Able to distinguish currency denominations and make correct change.
• Able to communicate effectively with all levels of employees and guests.

Aufgaben

• Handle all sales transactions, bussing tables, cleaning, sweeping, and mopping.
• Build guest relations and mentor team members to provide superior guest service.
• Replenish and garnish food on cafeteria line; serve food as needed.
• Maintain clean, sanitary work area and properly store all items.
• Ensure stock from warehouse is stored properly and dining room remains clean during shift.

Kenntnisse

Customer service

Cash handling

Cash register usage

Effective communication

Shift flexibility

Ausbildung

On-the-job training

Jobbeschreibung

Seminole Hard Rock Support Services is hiring for a team member in the Hard Rock Hotel & Casino Sacramento at Fire Mountain area. You will handle transactions, bussing, cleaning, replenishing food, and guest relations, while upholding safety and quality standards.

Two months of on-the-job training is typical; must pass background check, drug screening, and be 18+. Excellent communication and cash-handling skills are required to ensure guest satisfaction.