Guest Experience Attendant – Complimentary Services

Dimension Hospitality; Kalamazoo (MI); On-site; USD 19,000 - 23,000; Full time

Job summary

Dimension Hospitality in Kalamazoo, MI is seeking a friendly Complimentary Services Attendant to support the setup, service, and breakdown of complimentary food and beverage offerings. You will help keep the area inviting and guest-ready while delivering warm, attentive service.

You will greet guests, restock items, monitor levels, assist with light food prep, and maintain a clean dining area. The role emphasizes reliability, teamwork, and a positive guest experience.

Qualifications

• Friendly and positive attitude.
• Strong guest service and communication skills.
• Dependable, organized, and able to multitask.
• Able to stand, walk, and lift throughout the shift.
• Experience in food service or customer service is preferred.
• Must be flexible to work any shifts, including holidays and weekends.

Responsibilities

• Set up and restock complimentary food and beverage items.
• Greet guests and provide friendly, attentive service.
• Keep the service and dining areas clean, organized, and presentable.
• Monitor food levels and replenish items throughout the shift.
• Assist with light food preparation and basic service tasks.
• Clear tables and maintain a tidy environment.
• Follow all food safety and sanitation guidelines.
• Communicate supply needs or equipment issues to leadership.

Skills

Friendly attitude

Guest service skills

Communication skills

Reliability

Multitasking

Job description

Dimension Hospitality in Kalamazoo, MI is seeking a friendly Complimentary Services Attendant to support the setup, service, and breakdown of complimentary food and beverage offerings. You will help keep the area inviting and guest-ready while delivering warm, attentive service.

You will greet guests, restock items, monitor levels, assist with light food prep, and maintain a clean dining area. The role emphasizes reliability, teamwork, and a positive guest experience.