Guest Experience Coordinator — Complimentary Services

Dimension Hospitality; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Dimension Hospitality in Fort Worth seeks a complimentary services coordinator to oversee the setup, presentation, and service of the hotel’s free offerings, including breakfast and guest amenities. You will help maintain cleanliness and ensure a welcoming environment.

The role emphasizes greeting guests, restocking supplies, monitoring food and beverage levels, and assisting with light food preparation while staying organized and responsive to guest requests.

Qualifications

• Excellent guest service and communication skills.
• Friendly, positive, people-oriented attitude.
• Able to multitask and stay organized.
• Reliable, punctual, and quality-focused.
• Customer service or food service experience is helpful but not required.
• Flexible to work any shifts, including holidays and weekends.

Responsibilities

• Oversee setup, restocking, and presentation of complimentary services.
• Greet guests and provide friendly, helpful service.
• Monitor food, beverage, and supply levels and replenish as needed.
• Maintain cleanliness and organization of service and dining areas.
• Ensure compliance with food handling and safety standards.
• Assist with light food preparation and basic service tasks.
• Answer guest questions and support requests.
• Communicate supply or maintenance needs to leadership.

Skills

Guest service

Communication

Multitasking

Reliability

Punctuality

Flexibility

Food service knowledge

Job description

Dimension Hospitality in Fort Worth seeks a complimentary services coordinator to oversee the setup, presentation, and service of the hotel’s free offerings, including breakfast and guest amenities. You will help maintain cleanliness and ensure a welcoming environment.

The role emphasizes greeting guests, restocking supplies, monitoring food and beverage levels, and assisting with light food preparation while staying organized and responsive to guest requests.