Guest Experience Associate — Sports Retail

Rally House; Kalamazoo (MI); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Kalamazoo, MI is seeking a friendly Teammate to deliver an energetic, welcoming shopping experience while handling daily tasks with care. You will contribute to sales, merchandising, and store operations through teamwork and attentiveness to detail.

Ideal candidates bring a customer-first approach, good communication, and the ability to stay organized in a fast-paced retail setting. The role involves merchandising responsibilities, light lifting, and standing for shifts, with a

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Standing and walking for extended periods are required.
• Ability to lift up to 50 pounds.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Execute merchandising tasks: folding, hanging, replenishment and recovery.
• Provide a welcoming, energetic customer experience using the Party model.
• Report operational issues, shortages, or concerns to leadership.

Skills

Customer service

Teamwork

Communication

Time management

Enthusiastic attitude

Job description

Rally House in Kalamazoo, MI is seeking a friendly Teammate to deliver an energetic, welcoming shopping experience while handling daily tasks with care. You will contribute to sales, merchandising, and store operations through teamwork and attentiveness to detail.

Ideal candidates bring a customer-first approach, good communication, and the ability to stay organized in a fast-paced retail setting. The role involves merchandising responsibilities, light lifting, and standing for shifts, with a