Guest Experience Associate - Sports Retail

Rally House; Abington Township (PA); On-site; USD 19,000 - 21,000; Part time

Job summary

Rally House in Pennsylvania is seeking a Teammate to deliver a welcoming and engaging shopping experience for guests while completing daily tasks with care and consistency. This role supports sales, merchandising, and operations through strong teamwork, attention to detail, and initiative.

The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism. Pay ranges $14.00 - $15.60 per hour.

Qualifications

• Must be at least 16 years of age.
• Previous customer-facing experience preferred.
• Able to work in a fast-paced, team-oriented environment.
• Strong communication and time management skills.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and elevate when needed.
• Represent Rally House with enthusiasm and professionalism.
• Contribute to daily sales goals through service behaviors.
• Support promotions, launches, and event execution.

Skills

Customer service

Teamwork

Communication

Time management

Enthusiastic attitude

Tools

POS system

Job description

Rally House in Pennsylvania is seeking a Teammate to deliver a welcoming and engaging shopping experience for guests while completing daily tasks with care and consistency. This role supports sales, merchandising, and operations through strong teamwork, attention to detail, and initiative.

The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism. Pay ranges $14.00 - $15.60 per hour.