Guest Experience Associate - Restaurant Support

Leadline Inc.; Kiawah Island (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Flexible Work Schedule

401k with Employer Match

Paid Time Off (PTO)

Vision Insurance

Life Insurance

Disability Insurance

Professional Development & Support

Employee Meal Program

Employee Discount

Bi-annual Wellness Fair

Free Parking

Job summary

Kiawah Island Golf Resort is seeking a Server Assistant (Non Exempt) to help prepare the dining room and back-of-house areas for service and to welcome guests. You will assist servers, know menu details, and ensure teamwork in a fast-paced resort setting.

The role emphasizes strong English communication, punctuality, and the ability to work independently or in a team, with baseline tasks including maintaining cleanliness and supporting daily operations.

Qualifications

• Must possess good to excellent communication skills in English both verbal and written.
• Must be willing to learn and be fast on their feet.
• Must be punctual.
• Must be able to work both independently and in a team environment.

Responsibilities

• All areas are kept clean and immaculate.
• Welcome guests and attend to their every need while assisting the server with various needs.
• Product knowledge is essential and must know all aspects of the menu and beverage offerings.
• Assist in monitoring the guests' needs and in all phases of the operation.
• Responsible for resetting tables, clearing tables, running food, changing the room over, and proper maintenance of tables and storage areas both in the front and back of the house.
• Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, hours of operation of each outlet.
• Maintain complete knowledge of all menu items, specials, 86'd items, liquor brands beers and non-alcoholic selections available in the restaurant.
• Maintain complete knowledge of table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code of the restaurant.
• Must possess strong interpersonal and organizational skills, as well as be extremely thorough.
• Responsible for daily prep work, table maintenance, assisting with teammates needs, and creating an environment of teamwork and learning to be better.
• Must possess the ability to adapt in an ever-changing and fast-paced environment.
• Must be able to maintain a professional demeanor with guests and teammates at all times.
• Upholds the core values and policies & procedures of the resort.
• All other duties as assigned.

Skills

English communication

Team player

Punctual

Fast learner

Independent and collaborative

Job description

Kiawah Island Golf Resort is seeking a Server Assistant (Non Exempt) to help prepare the dining room and back-of-house areas for service and to welcome guests. You will assist servers, know menu details, and ensure teamwork in a fast-paced resort setting.

The role emphasizes strong English communication, punctuality, and the ability to work independently or in a team, with baseline tasks including maintaining cleanliness and supporting daily operations.