Guest Experience Associate I

Family Dollar LLC; Worland (WY); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar LLC in Worland, Wyoming is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, handle transactions at the cash register, and help keep the store clean and well-stocked.

The role emphasizes friendly interactions, reliable cash handling, and following policies. Previous retail or service experience is valued, and you’ll join a team committed to welcoming customers and supporting daily store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness, including bathrooms, floors, and waste removal.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar LLC in Worland, Wyoming is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions, handle transactions at the cash register, and help keep the store clean and well-stocked.

The role emphasizes friendly interactions, reliable cash handling, and following policies. Previous retail or service experience is valued, and you’ll join a team committed to welcoming customers and supporting daily store operations.