Guest Experience Associate I

Family Dollar Stores Of North Carolina LLC; California (MO); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of North Carolina LLC in the United States is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, process transactions, and help keep the store clean and well-stocked.

The role requires excellent customer service, strong communication, and the ability to follow instructions; physical duties include lifting 30–50 lbs and helping with stocking, unloading, and maintaining a safe, friendly

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Decision making

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of North Carolina LLC in the United States is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers with questions and recommendations, process transactions, and help keep the store clean and well-stocked.

The role requires excellent customer service, strong communication, and the ability to follow instructions; physical duties include lifting 30–50 lbs and helping with stocking, unloading, and maintaining a safe, friendly