Guest Experience Associate – Growth, Flex Hours & Perks

Chick-fil-A; St. Ann (MO); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Free College online

Scholarship opportunities up to $25, 0

Free meal with every shift

Advancement opportunities

Competitive pay & benefits

Referral program

Paid training

Job summary

Chick-fil-A On The Rock Road is hiring Team Members to join Bridgeton and St. Ann locations. You’ll grow your leadership and guest-service skills in a fast-paced, people-focused environment built on teamwork, hospitality, and personal growth.

You’ll work with a supportive team dedicated to serving guests and creating remarkable experiences every day. This role emphasizes a positive attitude, reliability, and willingness to tackle multiple tasks from taking orders to restocking.

Qualifications

• Must be at least 16 years of age upon hire.
• Consistency and reliability.
• Cheerful and positive attitude.
• Hard working and team oriented.
• Customer service oriented.
• Strong interpersonal skills.
• Detail‑oriented.
• Able to multi‑task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 0-50 lbs. on a regular basis
• Have the ability to stand for long periods of time
• Bilingual in English and Spanish is a plus

Responsibilities

• Exhibit a positive & servant’s heart attitude with every customer and team interaction
• Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
• Honor and encourage others to follow the vision and values of the Restaurant
• Take orders with speed and accuracy using registers at the front counter or iPads in the drive thru
• Look for opportunities to stock or clean when not serving a customer
• Deliver orders to dine-in customers in the dining room and drive thru
• Check for product quality and consistency
• Willingness to assist in all stations in the front of house, such as front counter, dining room host, working the window, or outside order taking
• Demonstrate knowledge of the brand and menu items
• Complete all tasks as assigned
• Multitask quickly, yet efficiently
• Assist leadership in executing opening and closing procedures

Skills

Customer service

Teamwork

Communication

Job description

Looking for a job where you can grow, lead, and make an impact? At Chick-fil-A On The Rock Road, we’re building more than a team — we’re developing future leaders in a fast-paced, people-focused environment built on teamwork, hospitality, and personal growth. As a Team Member, you’ll gain valuable leadership and life skills while working alongside a supportive team that is passionate about serving others and creating remarkable guest experiences every day. If you thrive in a fast-moving environment, enjoy working with people, and want to be part of a team that values excellence, growth, and community, we’d love to meet you.

Chick-fil-A On The Rock Road is currently hiring Team Members for both our Bridgeton and St. Ann locations.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Free College online through Missouri Baptist University
• Scholarship opportunities up to $25,000
• Free meal with every shift
• Advancement opportunities
• Competitive pay & benefits

Responsibilities:

• Exhibit a positive & servant’s heart attitude with every customer and team interaction
• Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
• Honor and encourage others to follow the vision and values of the Restaurant
• Take orders with speed and accuracy using registers at the front counter or iPads in the drive thru
• Look for opportunities to stock or clean when not serving a customer
• Deliver orders to dine-in customers in the dining room and drive thru.
• Check for product quality and consistency
• Willingness to assist in all stations in the front of house, such as front counter, dining room host, working the window, or outside order taking
• Demonstrate knowledge of the brand and menu items
• Complete all tasks as assigned.
• Multitask quickly, yet efficiently
• Assist leadership in executing opening and closing procedures

Qualifications and requirements

• Must be at least 16 years of age upon hire
• Consistency and reliability
• Cheerful and positive attitude
• Hard working and team oriented
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 0-50 lbs. on a regular basis
• Have the ability to stand for long periods of time
• Bilingual in English and Spanish is a plus

Benefits:

• Flexible schedule
• Referral program
• Free Employee Meals
• Paid training
• Other

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

CFA04175

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.