Front of House Team Member

Chick-fil-A; St. Ann (MO); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Free College online

Scholarship opportunities up to $25, 0

Free meal with every shift

Advancement opportunities

Competitive pay & benefits

Referral program

Paid training

Job summary

Chick-fil-A On The Rock Road is hiring Team Members to join Bridgeton and St. Ann locations. You’ll grow your leadership and guest-service skills in a fast-paced, people-focused environment built on teamwork, hospitality, and personal growth.

You’ll work with a supportive team dedicated to serving guests and creating remarkable experiences every day. This role emphasizes a positive attitude, reliability, and willingness to tackle multiple tasks from taking orders to restocking.

Qualifications

• Must be at least 16 years of age upon hire.
• Consistency and reliability.
• Cheerful and positive attitude.
• Hard working and team oriented.
• Customer service oriented.
• Strong interpersonal skills.
• Detail‑oriented.
• Able to multi‑task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Have the ability to lift and carry 0-50 lbs. on a regular basis
• Have the ability to stand for long periods of time
• Bilingual in English and Spanish is a plus

Responsibilities

• Exhibit a positive & servant’s heart attitude with every customer and team interaction
• Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
• Honor and encourage others to follow the vision and values of the Restaurant
• Take orders with speed and accuracy using registers at the front counter or iPads in the drive thru
• Look for opportunities to stock or clean when not serving a customer
• Deliver orders to dine-in customers in the dining room and drive thru
• Check for product quality and consistency
• Willingness to assist in all stations in the front of house, such as front counter, dining room host, working the window, or outside order taking
• Demonstrate knowledge of the brand and menu items
• Complete all tasks as assigned
• Multitask quickly, yet efficiently
• Assist leadership in executing opening and closing procedures

Skills

Customer service

Teamwork

Communication

Job description

Looking for a job where you can grow, lead, and make an impact? At Chick-fil-A On The Rock Road, we’re building more than a team — we’re developing future leaders in a fast‑paced, people‑focused environment built on teamwork, hospitality, and personal growth. As a Team Member, you’ll gain valuable leadership and life skills while working alongside a supportive team that is passionate about serving others and creating remarkable guest experiences every day. If you thrive in a fast‑moving environment, enjoy working with people, and want to be part of a team that values excellence, growth, and community, we’d love to meet you.

Chick‑fil‑A On The Rock Road is currently hiring Team Members for both our Bridgeton and St. Ann locations.

Benefits

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Free College online through Missouri Baptist University
• Scholarship opportunities up to $25,000
• Free meal with every shift
• Advancement opportunities
• Competitive pay & benefits
• Referral program
• Paid training
• Other

Responsibilities

• Exhibit a positive & servant’s heart attitude with every customer and team interaction
• Use our CORE 4 model to serve guests: eye contact, smile, speak enthusiastically, stay connected
• Honor and encourage others to follow the vision and values of the Restaurant
• Take orders with speed and accuracy using registers at the front counter or iPads in the drive thru
• Look for opportunities to stock or clean when not serving a customer
• Deliver orders to dine-in customers in the dining room and drive thru
• Check for product quality and consistency
• Willingness to assist in all stations in the front of house, such as front counter, dining room host, working the window, or outside order taking
• Demonstrate knowledge of the brand and menu items
• Complete all tasks as assigned
• Multitask quickly, yet efficiently
• Assist leadership in executing opening and closing procedures

Qualifications and Requirements

• Must be at least 16 years of age upon hire
• Consistency and reliability
• Cheerful and positive attitude
• Hard working and team oriented
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 0-50 lbs. on a regular basis
• Have the ability to stand for long periods of time
• Bilingual in English and Spanish is a plus